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Part 2: A Deeper Look at Industry Jargon

03.08.12

In one of our previous blog posts, we explained some executive suites terminology that could be initially confusing to a professional in search of shared office space.  We ended that post with a promise to delve even deeper into the industry lexicon, so now onto part two!

  • Co-working space: co-working space refers to a shared, open space that is also referred to as an interconnected or collaborative work space.  As we detailed in this February blog post: According to 360steelcase.com this modern and collective approach to office space creates ‘… a better place for people to work that enhances collaboration and innovation, attracts and engages workers, strengthens the organization’s brand and culture – and optimizes the company’s real estate investment.’”  For a visual example of this type of design, check out our Chevy Chase business lounge!
  • Business support services: when an executive suites company advertises "business support services" they are normally referring to a variety of administrative services which help day-to-day office operations run smoothly.  These services can include secretarial services, call patching (see below), mail sorting, access to office supplies, and an internet connection just to name a few.  The de-facto rule of thumb is that most business support services are included in your monthly rate, but it varies from company to company.  Here at AdvantEdge, you can see a full list of the support services we include in your monthly rate at our website.
  • LEED-certified: when a building is listed as “LEED-certified”, this means that the building has been deemed “green” in its use of renewable energy sources by the Leadership in Energy and Environmental Design rating system.  According to Wikipedia: “Developed by the U.S. Green Building Council (USGBC), and spearheaded by LEED founding chairman Robert K. Watson, LEED is intended to provide building owners and operators a concise framework for identifying and implementing practical and measurable green building design, construction, operations and maintenance solutions.”  AdvantEdge is proud to say that all three of our locations are in state-of-the art, LEED-certified buildings!
  • Call patching/screening: one of AdvantEdge’s primary business support services that often can leave potential clients confused is the difference between call patching and call screening.  “Patching” simply refers to forwarding a phone call, while “screening” implies the process before the forward where (normally a receptionist) evaluates the caller via a caller id computer system.  Our patching/screening service involves professional telephone reception with voicemail, all automated through a computer system in which we'll collect your custom greetings.  That way, when anyone calls your number, our receptionists will be able to answer in a manner that best represents your company.
We hope that these clarifications will aid anyone just starting their office space search.  The process can be somewhat overwhelming at first, but with the right knowledge at your disposal, you'll find the perfect office space for your business in no time!

Written by Trey Jones

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